Contact ZicNet
Contact ZicNet through Telegram tomdz22, Zalo kutycma, or [email protected]; send device, app, screenshot, and issue time for faster support.
ZicNet support works best with details that can be checked: device, Happ app state, tested location, screenshot, ISP, and issue time. This helps separate app issues, subscription-link issues, ISP routing issues, and billing questions.
Which channel to use
Telegram
Best for screenshots, short videos, and quick setup exchanges while installing Happ.
Zalo
A familiar channel for Vietnamese users who need setup help, subscription-link checks, or quick pre-purchase questions.
Use email for billing, refunds, account requests, or anything that needs a clear handling history.
Details to send first
- Device and operating system.
- Where Happ was installed from and its version if known.
- Tested location and current ISP or Wi-Fi.
- Screenshot or the exact step that fails.